How to cancel your GPTZero subscription and request a refund

Last updated: August 18, 2025

Canceling your subscription

If you want to cancel your GPTZero subscription, you can do so by visiting your account settings. Here's how:

  1. Log into your GPTZero account

  2. Go to Subscription Plans

  3. Look for the cancel or unsubscribe option in your current plan settings

If you're on the Free plan, you don't have an active subscription to cancel, but you can stop using the service at any time.

Requesting a refund

If you're unsatisfied with GPTZero's accuracy or performance and would like to request a refund, please contact our support team directly. When reaching out, please include:

  • Your account email address

  • The reason for your refund request

  • Any specific issues you experienced with the service

Our team will review your request and work with you to resolve any concerns or process your refund according to our refund policy.