# GPTZero Support Center ## General ### FAQs - [What is GPTZero?](https://support.gptzero.me/articles/1087723304-what-is-gptzero) - [When should I use GPTZero?](https://support.gptzero.me/articles/2285464797-when-should-i-use-gptzero) - [How can I create a team subscription?](https://support.gptzero.me/articles/4707666531-how-can-i-create-a-team-subscription) - [How does your AI detection model work?](https://support.gptzero.me/articles/6310636707-how-does-your-ai-detection-model-work) - [How do I use GPTZero?](https://support.gptzero.me/articles/9172706201-how-do-i-use-gptzero) - [How do I interpret results from GPTZero's Advanced Sentence Scanning?](https://support.gptzero.me/articles/7549392421-how-do-i-interpret-results-from-gptzero-s-advanced-sentence-scanning) - [How does GPTZero detect AI paraphrasing and AI bypassers?](https://support.gptzero.me/articles/5593633457-how-does-gptzero-detect-ai-paraphrasing-and-ai-bypassers) - [How do I interpret GPTZero's new UI (since January 17, 2024) with confidence scores and mixed results?](https://support.gptzero.me/articles/7719430400-how-do-i-interpret-gptzero-s-new-ui-since-january-17-2024-with-confidence-scores-and-mixed-results) - [Why does the AI probability look different on GPTZero starting December 29, 2023?](https://support.gptzero.me/articles/5087987409-why-does-the-ai-probability-look-different-on-gptzero-starting-december-29-2023) - [Does GPTZero only detect ChatGPT outputs?](https://support.gptzero.me/articles/8716173773-does-gptzero-only-detect-chatgpt-outputs) - [Why use GPTZero over other detection models?](https://support.gptzero.me/articles/3742640145-why-use-gptzero-over-other-detection-models) - [What data did you train your model on?](https://support.gptzero.me/articles/2094904551-what-data-did-you-train-your-model-on) - [What are the limitations of GPTZero's AI classifier?](https://support.gptzero.me/articles/1787085022-what-are-the-limitations-of-gptzero-s-ai-classifier) - [How do I interpret burstiness or perplexity?](https://support.gptzero.me/articles/9585228410-how-do-i-interpret-burstiness-or-perplexity) - [What is the difference between the free and paid for plans?](https://support.gptzero.me/articles/1272562776-what-is-the-difference-between-the-free-and-paid-for-plans) - [What is the best way to keep updated with GPTZero?](https://support.gptzero.me/articles/9949254114-what-is-the-best-way-to-keep-updated-with-gptzero) - [My text has a a moderate likelihood of being written by AI, but I do not see any yellow highlights on the text?](https://support.gptzero.me/articles/8694798756-my-text-has-a-a-moderate-likelihood-of-being-written-by-ai-but-i-do-not-see-any-yellow-highlights-on-the-text) - [How can I cite GPTZero in my work?](https://support.gptzero.me/articles/6630494764-how-can-i-cite-gptzero-in-my-work) - [Do I retain ownership of the work after passing it through GPTZero?](https://support.gptzero.me/articles/9627530992-do-i-retain-ownership-of-the-work-after-passing-it-through-gptzero) - [How do I set up single-sign on?](https://support.gptzero.me/articles/5059367965-how-do-i-set-up-single-sign-on) - [How to Use GPTZero's Custom Review](https://support.gptzero.me/articles/9144286620-how-to-use-gptzero-s-custom-review) ### Educator Support - [What can I do as an educator to reduce the risk of AI misuse?](https://support.gptzero.me/articles/9243791042-what-can-i-do-as-an-educator-to-reduce-the-risk-of-ai-misuse) - [I'm an educator who has found AI-generated text by my students. What do I do?](https://support.gptzero.me/articles/2702713115-i-m-an-educator-who-has-found-ai-generated-text-by-my-students-what-do-i-do) - [What products do you have for educators?](https://support.gptzero.me/articles/4015842900-what-products-do-you-have-for-educators) - [How can I get connected with other educators using GPTZero?](https://support.gptzero.me/articles/7010040140-how-can-i-get-connected-with-other-educators-using-gptzero) - [Does GPTZero Integrate with Canvas?](https://support.gptzero.me/articles/9522018754-does-gptzero-integrate-with-canvas) - [How does GPTZero compare to Turnitin?](https://support.gptzero.me/articles/8046552593-how-does-gptzero-compare-to-turnitin) - [Can GPTZero integrate with my school's LMS?](https://support.gptzero.me/articles/9600125208-can-gptzero-integrate-with-my-school-s-lms) - [Who have we collaborated with?](https://support.gptzero.me/articles/7579106515-who-have-we-collaborated-with) ### Reaching out - [I have found a bug.](https://support.gptzero.me/articles/2050373859-i-have-found-a-bug) - [How can I suggest new features?](https://support.gptzero.me/articles/2985307151-how-can-i-suggest-new-features) - [I would like to partner / invest in GPTZero / interview with one of GPTZero experts](https://support.gptzero.me/articles/1490328308-i-would-like-to-partner-invest-in-gptzero-interview-with-one-of-gptzero-experts) - [Do you have an affiliate program / Do you work with content creators and publishers?](https://support.gptzero.me/articles/1892882555-do-you-have-an-affiliate-program-do-you-work-with-content-creators-and-publishers) - [I have a business or partnership inquiry](https://support.gptzero.me/articles/7375768218-i-have-a-business-or-partnership-inquiry) - [Are you hiring?](https://support.gptzero.me/articles/7885255303-are-you-hiring) ## API ### FAQs - [What is an API? / What is the GPTZero API?](https://support.gptzero.me/articles/7675217351-what-is-an-api-what-is-the-gptzero-api) - [Can I try the API for free?](https://support.gptzero.me/articles/7472477101-can-i-try-the-api-for-free) - [How can I get the API and request code samples?](https://support.gptzero.me/articles/5840144813-how-can-i-get-the-api-and-request-code-samples) - [How do I view and use my API key?](https://support.gptzero.me/articles/4847662649-how-do-i-view-and-use-my-api-key) - [How do I use and interpret the results from your API?](https://support.gptzero.me/articles/8947054519-how-do-i-use-and-interpret-the-results-from-your-api) - [What is the rate limit?](https://support.gptzero.me/articles/7371584464-what-is-the-rate-limit) - [What happens if I go over the number of words limit of my plan?](https://support.gptzero.me/articles/7102773231-what-happens-if-i-go-over-the-number-of-words-limit-of-my-plan) - [How do I view my current usage?](https://support.gptzero.me/articles/7446610385-how-do-i-view-my-current-usage) - [What is an LMS?](https://support.gptzero.me/articles/1804885629-what-is-an-lms) - [What is your Github address?](https://support.gptzero.me/articles/9145835224-what-is-your-github-address) - [Are you compatible with Moodle?](https://support.gptzero.me/articles/1736506311-are-you-compatible-with-moodle) - [How do I use your on-premise API deployment?](https://support.gptzero.me/articles/8669075815-how-do-i-use-your-on-premise-api-deployment) - [How do I turn the probabilities from your API into outcomes?](https://support.gptzero.me/articles/4083713560-how-do-i-turn-the-probabilities-from-your-api-into-outcomes) - [Are you storing data from API calls?](https://support.gptzero.me/articles/3964919691-are-you-storing-data-from-api-calls) - [What do AI subclass categories mean?](https://support.gptzero.me/articles/7409387316-what-do-ai-subclass-categories-mean) ### Technical Issues - [My code is not working / Can I have some code samples?](https://support.gptzero.me/articles/6912966143-my-code-is-not-working-can-i-have-some-code-samples) - [I have a technical issue with my API](https://support.gptzero.me/articles/2187273758-i-have-a-technical-issue-with-my-api) ## Origin Extension - [How do I use AI Vision by GPTZero](https://support.gptzero.me/articles/1675846160-ai-vision) ### FAQs - [What is the Origin Extension?](https://support.gptzero.me/articles/3430302841-what-is-the-origin-extension) - [What features does Origin by GPTZero have?](https://support.gptzero.me/articles/3030640853-what-features-does-origin-by-gptzero-have) - [How can I get Origin by GPTZero?](https://support.gptzero.me/articles/3527123348-how-can-i-get-origin-by-gptzero) - [How do I use Origin by GPTZero?](https://support.gptzero.me/articles/6779713914-how-do-i-use-origin-by-gptzero) - [Why doesn't right-clicking work on Google Docs?](https://support.gptzero.me/articles/6164932391-why-doesn-t-right-clicking-work-on-google-docs) - [What is the Google Docs writing report for Origin?](https://support.gptzero.me/articles/7001890416-what-is-the-google-docs-writing-report-for-origin) - [Can I share the Google Docs writing report?](https://support.gptzero.me/articles/8932684451-can-i-share-the-google-docs-writing-report) ## Account Management - [How to Assign a New Team Owner](https://support.gptzero.me/articles/9730046741-how-to-assign-a-new-team-owner) - [How to Delete a Team](https://support.gptzero.me/articles/1012658476-how-to-delete-a-team) ### FAQ - [How do I update my billing information?](https://support.gptzero.me/articles/9066192549-how-do-i-update-my-billing-information) - [Do you have an annual billing option?](https://support.gptzero.me/articles/9783812961-do-you-have-an-annual-billing-option) - [How can I pause my subscription?](https://support.gptzero.me/articles/1790334771-how-can-i-pause-my-subscription) - [How can I create or change my password?](https://support.gptzero.me/articles/9012573938-how-can-i-create-or-change-my-password) - [How do I cancel my plan?](https://support.gptzero.me/articles/6100283350-how-do-i-cancel-my-plan) - [How do I downgrade my plan?](https://support.gptzero.me/articles/9984857255-how-do-i-downgrade-my-plan) - [Can I purchase a license for my school or department?](https://support.gptzero.me/articles/5086583307-can-i-purchase-a-license-for-my-school-or-department) - [How do I delete my account?](https://support.gptzero.me/articles/9148760542-how-do-i-delete-my-account) - [Can I change the email address associated with my account?](https://support.gptzero.me/articles/4898302502-can-i-change-the-email-address-associated-with-my-account) ## Microsoft Word Add-In ### FAQs - [What is the Microsoft Word Add-In?](https://support.gptzero.me/articles/2848687724-what-is-the-microsoft-word-add-in) - [What features does the Microsoft Word Add-In have?](https://support.gptzero.me/articles/8440102166-what-features-does-the-microsoft-word-add-in-have) - [How can I get the Microsoft Word Add-In?](https://support.gptzero.me/articles/4982038962-how-can-i-get-the-microsoft-word-add-in) - [How can I use the Microsoft Word Add-In to check for AI?](https://support.gptzero.me/articles/8893155578-how-can-i-use-the-microsoft-word-add-in-to-check-for-ai) - [How can I find the Microsoft Word Add-In after closing it from the sidebar?](https://support.gptzero.me/articles/3984334913-how-can-i-find-the-microsoft-word-add-in-after-closing-it-from-the-sidebar) - [How to cancel your GPTZero subscription and request a refund](https://support.gptzero.me/articles/4356485841-how-to-cancel-your-gptzero-subscription-and-request-a-refund) - [Schedule a meeting with GPTZero](https://support.gptzero.me/articles/7742359827-schedule-a-meeting-with-gptzero) - [Why am I logged out of GPTZero when I close or restart my browser?](https://support.gptzero.me/articles/2293175844-why-am-i-logged-out-of-gptzero-when-i-close-or-restart-my-browser) - [Writing Replay Anywhere FAQ](https://support.gptzero.me/articles/7223290711-writing-replay-anywhere-faq)